Company

About Wiretalk — modern live chat & customer support

Wiretalk is owned and operated by iPaymnt Tech. We build modern live chat software, AI customer support, and affordable help desk tools so growing teams can talk to every visitor, resolve every issue, and measure every outcome — without enterprise complexity or cost.

Who we are

Wiretalk is a customer engagement platform from iPaymnt Tech, the company behind wiretalk.tech. We serve businesses that care about real conversations — from solo founders to support teams across India and globally — with embeddable website chat, real-time visitor monitoring, AI-assisted replies, ticketing, and knowledge base tools in one agent workspace.

iPaymnt Tech started Wiretalk because too many SMBs were stuck between free-but-limited chat widgets and expensive enterprise suites. Our goal is simple: give every business professional-grade support tools at a fair price, backed by a team that builds and operates the platform end to end.

About iPaymnt Tech

iPaymnt Tech is the legal and operating entity for Wiretalk. We design, develop, and run the Wiretalk platform — including the agent dashboard, embeddable chat widget, APIs, billing, and customer support infrastructure.

  • Product: Wiretalk — live chat, AI support, help desk & omnichannel messaging
  • Website: wiretalk.tech
  • Focus: Customer engagement software for SMBs and growing teams in India and worldwide

What we believe

Support should feel human

Technology should help agents respond faster — not replace empathy. Wiretalk keeps humans in the loop with AI suggestions, not black-box bots.

India-first, globally ready

Hindi widget locales, and pricing in INR — with Stripe and multi-language support for international customers.

Self-serve by default

Embed in minutes, configure without a sales call, and scale with documentation — not dependency on our support team.

What you get with Wiretalk

  • Embeddable live chat widget with 27+ languages
  • Unified agent inbox with visitor monitoring and analytics
  • AI replies, keyword bots, and database data lookup
  • Ticketing, SLA policies, and knowledge base
  • Voice, video & group meetings for customer support teams
  • REST API, webhooks, and omnichannel messaging
  • Agent embed for CRMs and custom admin panels

Wiretalk is a product of iPaymnt Tech. For company, partnership, or enterprise enquiries, visit our contact page.

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