Developer documentation

Agent Inbox Embed

Embed the Wiretalk agent chat inbox inside your CRM, admin panel, or mobile web app with a secure iframe.

Your CRM / Admin

Wiretalk Inbox

Reply · Read · Transfer

Embed the full agent inbox so your team replies from your own CRM or admin panel.

Iframe embed code

Copy this into your CRM, React app, or any page where agents should manage chats.

agent-embed.html

<!-- Wiretalk Agent Inbox -->
<iframe
  src="https://www.wiretalk.tech/agent/embed"
  title="Wiretalk Agent Inbox"
  style="width:100%;height:720px;border:0;border-radius:12px;max-width:100%;"
  allow="microphone; camera; display-capture"
  loading="lazy"
></iframe>

How it works

Embed the iframe

Place the snippet on a page your agents can access (e.g. /support/inbox).

Agent signs in once

First visit shows the Wiretalk login inside the iframe. Credentials are stored for return visits.

Reply & mark read

Full inbox: conversation list, replies, attachments, visitor details, and read receipts.

Embed URLs

URL	Use case
`https://www.wiretalk.tech/agent/embed`	Full inbox (recommended)
`https://www.wiretalk.tech/agent/embed/chat/{id}`	Open a specific conversation

Security & CSP

Wiretalk only allows the agent inbox iframe on approved parent domains. Share the exact site URLs where you embed (for example https://app.yourclient.com) with admin@wiretalk.tech before going live.

See iframe troubleshooting if you see CSP or frame-ancestors errors.

Get embed code from dashboard

Dashboard → Widget Settings → Embed Code → Agent inbox embed includes your production URL pre-filled.

Open Widget Settings